For situations of proven emergency, Italian citizens can call the emergency number:
+993 61 17 42 71
from 18.00 to 22.00 on weekdays and from 8.00 to 22.00 on Saturdays and Sundays and other public holidays.
Under no circumstances may the emergency number be used for ordinary requests for information on visas, the consular sector and in general on procedures relating to ordinary administration.
Please note that the emergency number of the Crisis Unit of the Ministry of Foreign Affairs +39 06 36225 is active 24 hours a day