APPOINTMENT REQUESTS
From January 1, 2024, appointments for the Visa Office and all Consular Services provided by the Italian Embassy in Ashgabat must be made through the Prenot@mi Portal, at https://prenotami.esteri.it, available 24/7 and completely free of charge.
This new functionality will be available from December 18,2023 for appointments starting from January 2, 2024, while appointments for the remaining period of 2023 can continue to be requested via email or phone.
INFORMATION REQUESTS
Write to the email address: ashgabat.visti@esteri.it
Or call the number: +993 12 368910 (Tuesday, Wednesday, and Thursday from 4:00 PM to 5:00 PM)
Please do not call outside of the indicated hours.
Our diplomatic-consular representations are responsible for ensuring the protection of Italian interests abroad and offer various services. The services provided must be offered according to principles of equality, impartiality, efficiency, and transparency, with the aim of protecting Italian citizens with respect to fundamental rights and personal freedom.
Protection covers, for example, cases of death, accidents, serious illness, arrest or detention, acts of violence, assistance in severe crises (natural disasters, civil unrest, armed conflicts, etc.), and issuance of emergency travel documents due to loss or theft of the passport.
For further information, please refer to the section dedicated to consular services on the MAECI website.